Who needs a travel agent?
You!

When I started Joan’s Travel Partners (then Blue Horizons Travel) in 1986, I was determined not to lose sight to three important standards I set from the first day.

One was that I would never run a “normal” travel agency. You know the type, a one-size fits all bunch of order takers– give this prepackaged tour to this person and that one to the next person. I was determined to get to know my clients and give them the exact fit. I thought of it as the Cinderella concept of travel. No agent should squeeze a client into a travel package; the travel agent should work to find the right one. That devotion to client satisfaction has fared well during the past decades as the travel business underwent incredible changes.  My clients knew that they could get something no internet site no matter how flashy could provide, that is concern and personal attention.

The second standard was to follow my clients throughout their trip. No, I do not book myself in the seat next to you – but I do monitor your progress whether you are going 100 or 10,000 miles away. In these days of frazzled nerves, airline cancellations, strikes and mergers clients often need an experienced agent to answer their call when stranded in some far away airport. There is one thing you will not see as you watch television news reports of millions of passengers stranded in airports, some for days due to the latest airlines mess. That is the face of even one of my clients. Why? Because every morning I scan my records, rebook those people whose flights have been cancelled and run them a new ticket. They go directly to their new flight - bypassing the counter, the lines and the hassle.

Whenever they travel, my clients are protected when airlines cancel flights due to weather, mechanical problems or other issues they love to cook up! 

That is the value of a professional travel agent in your corner! Think of me as your insurance policy - for a mere $15 a ticket - you get a real person at the end of the phone being proactive to keep you away from the pitfalls of modern travel!

That leads me to my third unbending standard – I work for you not the airlines or tour companies. Passengers need advocates and even when it was unpopular to do so I fought fight the airlines when they forgot - as they often do – that this is a service business!

So if you are looking for a unique and personalized trip to Western Europe, Australia, New Zealand and the South Pacific, that great cruise, a Caribbean escape or a romantic jaunt through the wine country – contact me today. These three standards have been serving clients for over two decades, as they will continue to do so in the future.

What do I charge to book your once in a lifetime trip? Nothing – that’s right – no fees to you.

If you are traveling for business, I get discounts from almost every major hotel chain and car rental company worldwide. I can also arrange for limousine and theater tickets and have an agent on call 24/7. My fees for airline tickets remain the lowest in the travel agent industry – just $15. That is a small price to pay for fast service, on the road assistance and a monthly report of your employees travel to assist you with credit card reconciliation.

I am looking forward of being of service to you!

Best,

Joan